Pure Tennis Perks
FAQs
What is the Pure Tennis Perks Program?
Pure Tennis Perks is the exclusive rewards program from Midwest Racquet Sports, where your love for the game earns you more! Every purchase helps you rack up points that can be redeemed for gift cards and used towards future purchases. Previously known as Midwest Racquet Sports Rewards.
Loyalty program is valid on online orders only.
How do I join Pure Tennis Perks?
New users who create an account will automatically be opted in to the Pure Tennis Perks program. Existing customers will be opted into the rewards program when they login to their account. Create an account or login here.
Only one loyalty account is allowed per customer
What is the difference between the three tiers?
Tiers in the loyalty program are based on lifetime dollars spent, which is the total number of dollars spent since joining the loyalty program. There are three tiers in the program, and as you advance to a higher tier within the Pure Tennis Perks program, you earn rewards even faster. Tiers never expire since they are based on lifetime dollars spent.
How do I redeem a reward / what happens when I redeem a reward?
To redeem a reward, login to your Midwest Racquet Sports Account and navigate to the ’my rewards’ section to view your available rewards. Click the ‘redeem’ button to redeem your chosen award. When you redeem a reward, you will be sent an email with a gift card to use towards your next purchase. The points used to redeem the reward will be deducted from your available points balance. When you checkout, enter your gift card code in the ‘payment information’ section.
Midwest Racquet Sports reserves the right to refuse rewards redemption in certain cases. Some examples include resellers, marketplace sellers and freight forwarders.
Midwest Racquet Sports gift cards expire 365 days after being issued
When I redeem points, can my gift card be used in combination with other Midwest Racquet Sports coupon codes?
Yes, your loyalty reward gift cards can be used in combination with Midwest Racquet Sports coupon codes. Under ‘Payment Information’ in the checkout process, you have the option to use both a coupon code and a gift card toward your order. **Note: Refer A Friend coupon codes cannot be used in combination with other Midwest Racquet Sports coupon codes.
Can I redeem multiple rewards and use them towards my next purchase?
Yes, multiple reward gift cards can be used towards one purchase
Are points automatically redeemed once I reach a certain point value?
No, points can accumulate until you wish to redeem them. Points will not be automatically redeemed; you must choose to redeem them in your rewards account.
Do my points expire?
Yes, reward points expire after 1 year of inactivity. Activities that keep the account active are:
- Purchase on Website
- Refer a Friend
Can I earn points on all products purchased from Midwest Racquet Sports?
No, select products are excluded from the Pure Tennis Perks program. Exclusions Below:
- All Babolat products
- Head Racquets
- Wilson Racquets
- Tennis Balls & Court Equipment
- Online Gift Cards
Are there other restrictions on points earned?
When a rewards gift card or a demo rebate is used to pay for part or all of an order, that amount will be deducted from the points earned for that order.
What happens to my Pure Tennis Perks points when part of my order is cancelled or returned?
The points you earned on the canceled or returned items will be deducted from your Pure Tennis Perks balance when you cancel or return your order.
If a rewards gift card is used on an order that is returned, the gift card amount is not refundable upon return.
Who is eligible to join Pure Tennis Perks?
Pure Tennis Perks is a loyalty program offered to MidwestRacquetSports.com account holders. Account holders with ATP and PTR affiliations are not eligible to join Pure Tennis Perks. Resellers/trans-shippers are not eligible to join Pure Tennis Perks.
Midwest Racquet Sports reserves the right to deny eligibility as deemed necessary.
Are there restrictions on what I can purchase using my rewards?
Yes. Rewards cannot be used to purchase Midwest Racquet Sports Online Gift Cards.
Midwest Racquet Sports reserves the right to terminate the loyalty program at any given time, as deemed necessary.