Midwest Racquet Sports Return & Exchange Policy

We want you to love your gear. If something’s not right, here’s how we can help:

General Returns

• Items must be unused and unworn, with original tags and packaging.
• Returns must be initiated within 60 days of receiving your order.
• Refunds are issued to the original payment method.

Items Not Eligible for Return

• Used racquets or shoes showing signs of wear. Strings used in strung racquets are non-refundable.
• Apparel that has been worn, washed, or is missing tags.
• Court equipment and ball machines unless unopened and unused.
• Items marked "Final Sale"

Return Shipping

• Returns are free if your remaining order total stays above $69.95.
• Otherwise, a $6.95 return shipping fee will be deducted from your refund.
• Orders with more than three pairs of shoes will be subject to a $6.95 return shipping fee for each returned pair.
• For court equipment, cases of balls or bulk items, a return shipping fee may apply.
• Free returns only valid in the continental United States.

Store Credit

• If a return is accepted but not eligible for a full refund, a store credit may be issued.
• Store credits expire after 90 days.

How to Start a Return

• Visit My Account to begin.
• Need help? Email us at service@midwestsports.com or call 800-334-4580.